Our enhanced candidate vetting process.
Application Phase
Our recruiters screen all applications we receive to ensure only the top talent proceeds to the testing stage. The majority of applicants do not move past this stage.
Rigorous Testing
Our tests are designed specifically for identifying the best customer support staff. We test candidates' patience, communication, and problem-solving skills.
Background Checks
We perform criminal record, identity, and background checks on all successful candidates.
Video Interview
All successful candidates have passed at least two interviews before their profiles are shared with potential employers. You can watch one of these interviews on their profile.
Neil Anderson
Assessment Results