Moeketsi S

Customer Support Representative

Pretoria, South Africa
Available Immediately
3 years of experience
Full-time: 40 hours per week
$400 per month
Flexible on Timezone
English
Afrikaans
Setswana

Candidate Online Assessment Results

Report Card

Overall Score
Customer Support Representative
60
English
100
Problem Solving
70

How does Remote Talent score candidates?

Remote Talent uses the best testing software on the market to simulate what it is like to work in their job role. We ask questions designed to test critical skills that are required for that specific position, and the results show you their scores in the vital job competencies. Most candidates don't get past the assessment, so you only see the top performers.

Video Interview

Moeketsi S
  1. Why do you want a career in Customer Support?
  2. Tell me about yourself...
  3. What skills do you possess that make you suited to being a Customer Support Representative?
  4. Tell me about a challenge or conflict you’ve faced at work and how you dealt with it.
  5. How would your boss and coworkers describe you?

Experience

Software Developer at Bigmovements

June 2022 - Present

  • Designed and coded a new website using CSS, HTML, and JavaScript.
  • Built custom websites using Bootstrap and WordPress, including custom plug-ins and filters.
  • Utilized the latest software development tools, techniques, and approaches.

Call Center Operator at Stock Market College

February 2021 - March 2022

  • Obtained the customer details and input data onto database.
  • Explained new features and benefits of the course.
  • Cultivated and maintained sustainable relationships with customers.
  • Conducted all functions necessary to close the sale, including making appointments and generating new leads.

Telecommunications Specialist at MyNet

March 2019 - January 2021

  • Developed sales presentations, proposals, and other materials to illustrate benefits from use of good or service.
  • Maintained and grew sales relationships with existing clients.
  • Consulted with clients after sale to resolve problems and to provide ongoing support.
  • Resolved technical queries related to equipment by troubleshooting.

Equipping Helper at Impala Platinum Mine

June 2016 - January 2019

  • Maintained and dispatched mechanical and electrical machinery.
  • Identified hazards, defects and the need for adjustment or repair to ensure compliance with agreed codes, law, working practices and health and safety.
  • Met targets and contributed to those of the team as a whole.
  • Provided general support duties assisting with site preparation and clearance, maintaining general site tidiness, assisting in operation of tools and equipment, and maintaining tools and equipment.

Education

Bachelor of Science in Computer Science

IU International University of Applied Science, Germany (Online)

January 2023 - Present

Diploma - Business Management (NQ6)

Central Johannesburg College, Johannesburg, South Africa

January 2012 - December 2014

Certificate - Software Engineering Bootcamp

HyperionDev

December 2022 - Present

Certificate - Introduction to Coding

CodeAcademy

September 2022 - December 2022

Certificate - Programing in JavaScript

CodeAcademy

September 2022 - December 2022

Services Available

Local Hiring Shield

How can I help you?

We take care of all local payroll, legal, and tax compliance. When you hire on Remote Talent, you pay us one simple monthly payment, and we handle it all.

Price per employee

$199 per month

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Health Insurance

How can I help you?

Take care of your new team member with affordable localized private health insurance.

Starting From

$80 per month

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